Job Description

As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager,the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
• Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties.
• Make guests really happy by providing great guest service.
• Resolve guest complaints/issuesLead team members to open, transition, and close shiftsManage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as neededPromote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shiftCount drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required

Requirements:

• Great communication skills to communicate effectively with guests and co-workers
• Must have a positive attitude and ethics which support our values and culture.
• Must be a strong team player.
• Ability to train and coach others.
• Ability to stand/walk for up to 8-10 hours per day.
• The ability to lift up to 55 pounds.
• The ability to push and pull up to 55 pounds.
• The ability to squat or crouch to lift items from floor level.
• Ability for twisting of the back up to 90 degrees left and right.
• Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor.

The global chain that Little Caesars is today began with a blind date between Mike Ilitch and Marian Bayoff that was arranged by Mike’s father in 1954. Within just a matter of months, the couple was married. We continue to be a family owned business that believes in hard work, having fun and making it so every family can afford pizza night.

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